MACK TERRAPRO (TE) 2020: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 24V792000
| Make | Model | Year |
|---|---|---|
| MACK | TERRAPRO (TE) | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-12-09 | 2024-10-23 | 2024-10-24 |
Production Dates: 2018-10-29 - 2019-10-07
Manufacturers Involved: Mack Trucks, Inc.
Manufacturer Campaign Number: SC0472
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 51000
Report Initiator: MFR MFR Report
Mack Trucks, Inc. "Mack" is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units "ECU". Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Safety systems that depend on the ECU "Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System" may have diminished or lost functionality, increasing the risk of a crash.
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.
