MACK TERRAPRO (MRU) 2009: SUSPENSION:FRONT

General Information

NHTSA Campaign ID Number: 12V067000

Make Model Year
MACK TERRAPRO (MRU) 2009
Date Owners Notified Date Received by ODI Date Added to Database
2012-09-20 2012-02-21 2012-02-22

Production Dates: 2009-01-01 - 2010-09-30

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0362

Component: SUSPENSION:FRONT

Potential Number Of Units Affected: 4032

Report Initiator: MFR MFR Report

Summary

MACK IS RECALLING CERTAIN MODEL YEAR 2009-2011 MRU AND MODEL YEAR 2010-2011 LEU VEHICLES, MANUFACTURED FROM JANUARY 1, 2009, THROUGH SEPTEMBER 30, 2010 BECAUSE THE FRONT AXLE MAY CRACK AND FRACTURE.

Consequence

COMPLETE FRACTURES CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy

MACK WILL NOTIFY OWNERS, AND REPLACE THE AXLE BEAMS ON AFFECTED VEHICLES WHEN SUFFICIENT QUANTITIES ARE AVAILABLE. AS AN INTERIM MEASURE, A MAG PARTICLE INSPECTION WILL BE PROVIDED TO MITIGATE RISK AND IDENTIFY VEHICLES WITH CRACKED AXLE BEAMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN MARCH 30, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK'S RECALL NUMBER IS SC0362.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.