MACK TERRAPRO (MRU) 2009: STEERING:GEAR BOX:SHAFT SECTOR

General Information

NHTSA Campaign ID Number: 11V374000

Make Model Year
MACK TERRAPRO (MRU) 2009
Date Owners Notified Date Received by ODI Date Added to Database
2011-09-19 2011-07-20 2011-07-25

Production Dates: 2008-11-26 - 2011-04-26

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0356

Component: STEERING:GEAR BOX:SHAFT SECTOR

Potential Number Of Units Affected: 2294

Report Initiator: MFR MFR Report

Summary

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.

Consequence

A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.

Remedy

DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK TRUCKS RECALL CAMPAIGN NUMBER IS SC0356.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .