MACK PINNACLE (CXU) 2016: STEERING:LINKAGES:TIE ROD ASSEMBLY

General Information

NHTSA Campaign ID Number: 17V535000

Make Model Year
MACK PINNACLE (CXU) 2016
Date Owners Notified Date Received by ODI Date Added to Database
2017-10-17 2017-08-31 2017-08-31

Production Dates: 2015-03-09 - 2015-06-26

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0408

Component: STEERING:LINKAGES:TIE ROD ASSEMBLY

Potential Number Of Units Affected: 439

Report Initiator: MFR MFR Report

Summary

Mack Trucks, Inc. "Mack" is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.

Consequence

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.

Remedy

Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.