MACK PINNACLE (CXU) 2015: STEERING:LINKAGES:TIE ROD ASSEMBLY

General Information

NHTSA Campaign ID Number: 14V737000

Make Model Year
MACK PINNACLE (CXU) 2015
Date Owners Notified Date Received by ODI Date Added to Database
2015-01-20 2014-11-18 2014-11-18

Production Dates: 2014-03-31 - 2014-06-26

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0385

Component: STEERING:LINKAGES:TIE ROD ASSEMBLY

Potential Number Of Units Affected: 1048

Report Initiator: MFR MFR Report

Summary

Mack Trucks, Inc. "Mack" is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.

Consequence

If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.

Remedy

Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.