MACK PINNACLE (CXU) 2014: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

General Information

NHTSA Campaign ID Number: 14V545000

Make Model Year
MACK PINNACLE (CXU) 2014
Date Owners Notified Date Received by ODI Date Added to Database
2014-09-30 2014-09-09 2014-09-09

Production Dates: 2012-08-23 - 2014-06-27

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0381

Component: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Number Of Units Affected: 538

Report Initiator: MFR MFR Report

Summary

Mack Trucks, Inc. "Mack" is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

Consequence

If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

Remedy

Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.