MACK PINNACLE (CXU) 2012: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

General Information

NHTSA Campaign ID Number: 12V308000

Make Model Year
MACK PINNACLE (CXU) 2012
Date Owners Notified Date Received by ODI Date Added to Database
2012-08-22 2012-07-02 2012-07-02

Production Dates: 2011-10-10 - 2011-11-17

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC3064

Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Potential Number Of Units Affected: 1174

Report Initiator: MFR MFR Report

Summary

MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.

Consequence

IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy

MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK'S RECALL NUMBER IS SC0364.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.