MACK MRU 2012: STEERING:GEAR BOX:SHAFT SECTOR
NHTSA Campaign ID Number: 11V374000
| Make | Model | Year |
|---|---|---|
| MACK | MRU | 2012 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2011-09-19 | 2011-07-20 | 2011-07-25 |
Production Dates: 2008-11-26 - 2011-04-26
Manufacturers Involved: Mack Trucks, Inc.
Manufacturer Campaign Number: SC0356
Component: STEERING:GEAR BOX:SHAFT SECTOR
Potential Number Of Units Affected: 2294
Report Initiator: MFR MFR Report
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.
A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
MACK TRUCKS RECALL CAMPAIGN NUMBER IS SC0356.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .
