MACK MD (ELECTRIC) 2024: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

General Information

NHTSA Campaign ID Number: 24V399000

Make Model Year
MACK MD (ELECTRIC) 2024
Date Owners Notified Date Received by ODI Date Added to Database
2024-07-10 2024-06-04 2024-06-04

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0464

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Potential Number Of Units Affected: 24

Report Initiator: MFR MFR Report

Summary

Mack Trucks, Inc. "Mack" is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

Consequence

A sudden loss of steering control and drive power increases the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.