MACK MD (ELECTRIC) 2024: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
NHTSA Campaign ID Number: 24V399000
Make | Model | Year |
---|---|---|
MACK | MD (ELECTRIC) | 2024 |
Date Owners Notified | Date Received by ODI | Date Added to Database |
2024-07-10 | 2024-06-04 | 2024-06-04 |
Manufacturers Involved: Mack Trucks, Inc.
Manufacturer Campaign Number: SC0464
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Potential Number Of Units Affected: 24
Report Initiator: MFR MFR Report
Mack Trucks, Inc. "Mack" is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
A sudden loss of steering control and drive power increases the risk of a crash.
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.