MACK CX 2004: STEERING

General Information

NHTSA Campaign ID Number: 04V309000

Make Model Year
MACK CX 2004
Date Owners Notified Date Received by ODI Date Added to Database
2004-10-01 2004-06-25 2004-06-30

Production Dates: 2004-05-20 - 2004-05-28

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0288

Component: STEERING

Potential Number Of Units Affected: 219

Report Initiator: MFR MFR Report

Summary

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.

Consequence

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH .

Remedy

DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

Notes

MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.