MACK CX 2003: STEERING

General Information

NHTSA Campaign ID Number: 04V456000

Make Model Year
MACK CX 2003
Date Owners Notified Date Received by ODI Date Added to Database
2004-10-01 2004-09-20 2004-09-21

Production Dates: 2003-04-01 - 2003-11-30

Manufacturers Involved: Mack Trucks, Inc.

Manufacturer Campaign Number: SC0289

Component: STEERING

Potential Number Of Units Affected: 4959

Report Initiator: MFR MFR Report

Summary

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE MADE OF INCONSISTENT BOLT MATERIAL, WHICH HAS LED TO BOLT FAILURES. THIS INCONSISTENT BOLT MATERIAL CONDITION COULD RESULT IN A FAILURE OF A STEERING GEAR MOUNTING BOLTS. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME WITH THREE BOLTS.

Consequence

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND CRASH WITHOUT WARNING.

Remedy

DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

Notes

MACK RECALL NO. SC0289.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.