MACK CX 2003: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

General Information

NHTSA Campaign ID Number: 03V522000

Make Model Year
MACK CX 2003
Date Owners Notified Date Received by ODI Date Added to Database
2004-01-16 2003-12-11 2003-12-17

Production Dates: 2003-08-01 - 2003-09-03

Manufacturers Involved: Mack Trucks, Inc.

Component: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

Potential Number Of Units Affected: 148

Report Initiator: MFR MFR Report

Summary

ON CERTAIN CHASSIS EQUIPPED WITH DANA STEERING AXLE ASSEMBLIES. THESE AXLES ARE BUILT WITH AN INTEGRAL KNUCKLE AND STEERING ARM. THE STEERING ARM COULD HAVE LONGITUDINAL CRACKS.

Consequence

THE BALL STUD COULD BECOME LOOSE, CAUSING LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL INSPECT THE INTEGRAL KNUCKLE AND STEER ARM AND REPLACE IF NECESSARY. OWNER NOTIFICATION BEGAN ON JANUARY 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Notes

CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.