MACK CX 2001: STEERING:HYDRAULIC POWER ASSIST:PUMP
NHTSA Campaign ID Number: 01V389000
| Make | Model | Year |
|---|---|---|
| MACK | CX | 2001 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2002-03-22 | 2001-12-21 | 2002-01-02 |
Production Dates: 2001-05-19 - 2001-12-12
Manufacturers Involved: Mack Trucks, Inc.
Component: STEERING:HYDRAULIC POWER ASSIST:PUMP
Potential Number Of Units Affected: 7500
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH E-TECH ENGINES. A CONDITION EXISTS ON THE AUXILIARY DRIVE SHAFT OF THE E-TECH ENGINE THAT CAUSES THE LOSS OF POWER STEERING ON VEHICLES WHERE THE POWER STEERING PUMP IS MOUNTED OFF THE FRONT OF THE ENGINE.
THIS COULD RESULT IN THE LOSS OF POWER STEERING.
DEALERS WILL INSPECT THE VEHICLES AND REPLACE THE NUT THAT HOLDS THE GEAR TO THE AUXILIARY DRIVE SHAFT. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
