MACK CX 1999: STEERING:LINKAGES:LINK:DRAG:CONNECTION

Make : MACK Model : CX Year : 1999
Build Dates : 1999-07-16 - 1999-09-03
NHTSA CAMPAIGN ID Number : 01V044207
Date Owner's Notified: 2001-08-30 Date Received by ODI: 2001-03-14 Date Added to Database: 2001-05-02
Manufacturers Involved: Mack Trucks, Inc.
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number:
Component: STEERING:LINKAGES:LINK:DRAG:CONNECTION
Potential Number Of Units Affected : 4247
Summary:
      VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 24-DL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.
Consequence:
      IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
Remedy:
      DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN AUGUST 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.