MACK CX 1999: STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA Campaign ID Number: 00V246103
| Make | Model | Year |
|---|---|---|
| MACK | CX | 1999 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2000-12-13 | 2000-10-04 | 2000-11-08 |
Production Dates: 1999-07-01 - 1999-10-31
Manufacturers Involved: Mack Trucks, Inc.
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Potential Number Of Units Affected: 6244
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.
THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS.
OWNER NOTIFICATION BEGAN DECEMBER 13, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
