MACK CH 2001: STEERING:HYDRAULIC POWER ASSIST:PUMP

General Information

NHTSA Campaign ID Number: 01V389000

Make Model Year
MACK CH 2001
Date Owners Notified Date Received by ODI Date Added to Database
2002-03-22 2001-12-21 2002-01-02

Production Dates: 2001-05-19 - 2001-12-12

Manufacturers Involved: Mack Trucks, Inc.

Component: STEERING:HYDRAULIC POWER ASSIST:PUMP

Potential Number Of Units Affected: 7500

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH E-TECH ENGINES. A CONDITION EXISTS ON THE AUXILIARY DRIVE SHAFT OF THE E-TECH ENGINE THAT CAUSES THE LOSS OF POWER STEERING ON VEHICLES WHERE THE POWER STEERING PUMP IS MOUNTED OFF THE FRONT OF THE ENGINE.

Consequence

THIS COULD RESULT IN THE LOSS OF POWER STEERING.

Remedy

DEALERS WILL INSPECT THE VEHICLES AND REPLACE THE NUT THAT HOLDS THE GEAR TO THE AUXILIARY DRIVE SHAFT. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.