LEXUS NX HYBRID 2024: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
NHTSA Campaign ID Number: 24V482000
| Make | Model | Year |
|---|---|---|
| LEXUS | NX HYBRID | 2024 |
| Date Received by ODI | Date Added to Database | |
| 2024-06-27 | 2024-06-27 |
Manufacturers Involved: Toyota Motor Corporation
Manufacturer Campaign Number: 24LB06, 24LA06
Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Number Of Units Affected: 11418
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 202
Toyota Motor Engineering & Manufacturing "Toyota" is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" Number 202, "Head Restraints."
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
