KZRV ASCENT 2020: POWER TRAIN:DRIVELINE:CHAIN/BELT

Make : KZRV Model : ASCENT Year : 2020
Build Dates : 2018-02-22 - 2020-07-20
NHTSA CAMPAIGN ID Number : 21V955000
Date Owner's Notified: 2022-08-19 Date Received by ODI: 2021-12-09 Date Added to Database: 2021-12-10
Manufacturers Involved: Subaru of America, Inc.
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: WRK-21
Component: POWER TRAIN:DRIVELINE:CHAIN/BELT
Potential Number Of Units Affected : 198255
Summary:
      Subaru of America, Inc. "Subaru" is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit "TCU" may allow the clutch to engage before the drive chain is completely clamped.
Consequence:
      An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy:
      Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.