KIA SOUL EV 2017: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 23V724000

Make Model Year
KIA SOUL EV 2017
Date Owners Notified Date Received by ODI Date Added to Database
2023-12-21 2023-10-26 2023-10-27

Manufacturers Involved: Kia America, Inc.

Manufacturer Campaign Number: SC287

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 6262

Report Initiator: ODI ODI Report

Summary

Kia America, Inc. "KIA" is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Remedy

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.