KIA SORENTO 2021: POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA Campaign ID Number: 22V760000
| Make | Model | Year |
|---|---|---|
| KIA | SORENTO | 2021 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-12-09 | 2022-10-11 | 2022-10-12 |
Manufacturers Involved: Kia America, Inc.
Manufacturer Campaign Number: SC250
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Number Of Units Affected: 69038
Report Initiator: MFR MFR Report
Kia Motors, Inc. "Kia" is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Loss of drive power increases the risk of a crash.
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
