KIA EV9 2024: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 24V757000
| Make | Model | Year |
|---|---|---|
| KIA | EV9 | 2024 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-10-25 | 2024-10-10 | 2024-10-11 |
Production Dates: 2023-09-25 - 2024-05-27
Manufacturers Involved: Kia America, Inc.
Manufacturer Campaign Number: SC326
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 14163
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Kia America, Inc. "Kia" is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The instrument cluster software will be updated by a dealer or through an over-the-air "OTA" update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.
