General Information

NHTSA Campaign ID Number: 15V409000

Make Model Year
Date Owners Notified Date Received by ODI Date Added to Database
2015-07-09 2015-06-29 2015-06-29

Production Dates: 2012-11-12 - 2013-01-30

Manufacturers Involved: Keystone RV Company

Manufacturer Campaign Number: 15-232

Component: EQUIPMENT

Potential Number Of Units Affected: 537

Report Initiator: ODI ODI Report


Keystone RV Company "Keystone" is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.


In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.


Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to