KENWORTH C500 2001: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NHTSA Campaign ID Number: 01V305000
| Make | Model | Year |
|---|---|---|
| KENWORTH | C500 | 2001 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2001-11-07 | 2001-09-26 | 2001-10-01 |
Production Dates: 2001-03-05 - 2001-06-04
Manufacturers Involved: PACCAR Incorporated
Manufacturer Campaign Number: 01KW09
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Number Of Units Affected: 2670
Report Initiator: MFR MFR Report
Regulation Part Number: 571
Federal Motor Vehicle Safety Standard Number: 103
VEHICLE DESCRIPTION: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS." THE MODE DOOR IN AN HVAC SYSTEM CAN BECOME INOPERABLE. THE MODE DOOR CAM AND ACTUATOR COULD BIND, CAUSING THE CAM RETAINING TABS TO SHEAR OFF.
THIS FAILURE MAY INHIBIT THE ABILITY TO DIRECT AIR BLOWING FROM THE HVAC SYSTEM TO THE WINDSHIELD, POTENTIALLY REDUCING THE DRIVER'S VISIBILITY.
DEALERS WILL INSPECT THE MODE DOOR OPERATION AND REPLACE THE HVAC CAB MODE HOUSING ASSEMBLY IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
