KENWORTH C500 2001: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

General Information

NHTSA Campaign ID Number: 01V305000

Make Model Year
KENWORTH C500 2001
Date Owners Notified Date Received by ODI Date Added to Database
2001-11-07 2001-09-26 2001-10-01

Production Dates: 2001-03-05 - 2001-06-04

Manufacturers Involved: PACCAR Incorporated

Manufacturer Campaign Number: 01KW09

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Potential Number Of Units Affected: 2670

Report Initiator: MFR MFR Report

Regulation Part Number: 571

Federal Motor Vehicle Safety Standard Number: 103

Summary

VEHICLE DESCRIPTION: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS." THE MODE DOOR IN AN HVAC SYSTEM CAN BECOME INOPERABLE. THE MODE DOOR CAM AND ACTUATOR COULD BIND, CAUSING THE CAM RETAINING TABS TO SHEAR OFF.

Consequence

THIS FAILURE MAY INHIBIT THE ABILITY TO DIRECT AIR BLOWING FROM THE HVAC SYSTEM TO THE WINDSHIELD, POTENTIALLY REDUCING THE DRIVER'S VISIBILITY.

Remedy

DEALERS WILL INSPECT THE MODE DOOR OPERATION AND REPLACE THE HVAC CAB MODE HOUSING ASSEMBLY IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.