KAWASAKI EX400G 2021: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

General Information

NHTSA Campaign ID Number: 20V774000

Make Model Year
KAWASAKI EX400G 2021
Date Owners Notified Date Received by ODI Date Added to Database
2020-12-21 2020-12-11 2020-12-14

Manufacturers Involved: Kawasaki Motors Corp., U.S.A.

Manufacturer Campaign Number: MC20-13

Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Potential Number Of Units Affected: 1770

Report Initiator: MFR MFR Report

Summary

Kawasaki Motors Corp., U.S.A. "KMC" is recalling certain 2021 Z400 ABS "ER400D", Ninja 400 "EX400H" and Ninja 400 ABS "EX400G" motorcycles. The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.

Consequence

A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.

Remedy

KMC will notify owners, and dealers will replace the camshaft chain tensioner, free of charge. Note: Owners are advised to not ride their motorcycles until the repair has been completed. The recall began December 21, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-13.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.