JEEP GRAND CHEROKEE 2024: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

General Information

NHTSA Campaign ID Number: 24V111000

Make Model Year
JEEP GRAND CHEROKEE 2024
Date Owners Notified Date Received by ODI Date Added to Database
2024-02-29 2024-02-15 2024-02-15

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 04B

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Potential Number Of Units Affected: 199143

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 103

Summary

Chrysler "FCA US, LLC" is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor "HCP" software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.