JEEP GRAND CHEROKEE 2019: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NHTSA Campaign ID Number: 20V183000
| Make | Model | Year |
|---|---|---|
| JEEP | GRAND CHEROKEE | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-05-21 | 2020-03-26 | 2020-03-26 |
Manufacturers Involved: Chrysler (FCA US, LLC)
Manufacturer Campaign Number: W22
Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Number Of Units Affected: 515
Report Initiator: MFR MFR Report
Chrysler "FCA US LLC" is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
