JEEP GRAND CHEROKEE 2010: ELECTRICAL SYSTEM

General Information

NHTSA Campaign ID Number: 13V175000

Make Model Year
JEEP GRAND CHEROKEE 2010
Date Owners Notified Date Received by ODI Date Added to Database
2013-08-15 2013-05-07 2013-05-07

Production Dates: 2009-10-22 - 2009-11-12

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: N23

Component: ELECTRICAL SYSTEM

Potential Number Of Units Affected: 295345

Report Initiator: MFR MFR Report

Summary

Chrysler Group LLC "Chrysler" is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Consequence

If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy

Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.