JEEP GRAND CHEROKEE 2004: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

General Information

NHTSA Campaign ID Number: 03V079000

Make Model Year
JEEP GRAND CHEROKEE 2004
Date Owners Notified Date Received by ODI Date Added to Database
2003-03-12 2003-03-10 2003-03-17

Production Dates: 2003-01-27 - 2003-01-29

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: C12

Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Potential Number Of Units Affected: 286

Report Initiator: MFR MFR Report

Summary

ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.

Consequence

A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.