JEEP GRAND CHEROKEE 2002: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NHTSA Campaign ID Number: 01V288000
| Make | Model | Year |
|---|---|---|
| JEEP | GRAND CHEROKEE | 2002 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2001-10-08 | 2001-09-10 | 2001-09-21 |
Production Dates: 2001-07-01 - 2001-08-17
Manufacturers Involved: Chrysler (FCA US, LLC)
Manufacturer Campaign Number: 994
Component: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Potential Number Of Units Affected: 43000
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
