JEEP GRAND CHEROKEE 2000: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

General Information

NHTSA Campaign ID Number: 99V312000

Make Model Year
JEEP GRAND CHEROKEE 2000
Date Owners Notified Date Received by ODI Date Added to Database
1999-12-20 1999-11-04 1999-11-08

Production Dates: 1999-08-18 - 1999-08-20

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: 854

Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Potential Number Of Units Affected: 1259

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

Consequence

THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.

Remedy

DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.

Notes

DAIMLERCHRYSLER RECALL NO. 854. OWNER NOTIFICATION BEGAN DECEMBER 20, 1999.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.