JEEP CHEROKEE 2017: POWER TRAIN:AUTOMATIC TRANSMISSION

General Information

NHTSA Campaign ID Number: 23V302000

Make Model Year
JEEP CHEROKEE 2017
Date Owners Notified Date Received by ODI Date Added to Database
2023-05-11 2023-04-27 2023-04-27

Production Dates: 2016-10-13 - 2016-10-17

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 45A

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Number Of Units Affected: 25980

Report Initiator: ODI ODI Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit "PTU" may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Consequence

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.