JEEP CHEROKEE 2014: POWER TRAIN:AUTOMATIC TRANSMISSION

General Information

NHTSA Campaign ID Number: 19V447000

Make Model Year
JEEP CHEROKEE 2014
Date Owners Notified Date Received by ODI Date Added to Database
2019-08-08 2019-06-13 2019-06-13

Production Dates: 2013-02-27 - 2014-07-11

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: V69

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Number Of Units Affected: 81615

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US LLC" is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Consequence

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.