JAYCO WHITE HAWK 2019: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

General Information

NHTSA Campaign ID Number: 19V873000

Make Model Year
JAYCO WHITE HAWK 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-12-20 2019-12-10 2019-12-10

Production Dates: 2019-03-13 - 2019-05-14

Manufacturers Involved: Jayco, Inc.

Manufacturer Campaign Number: 9901503

Component: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Potential Number Of Units Affected: 51

Report Initiator: MFR MFR Report

Summary

Jayco, Inc. "Jayco" is recalling certain 2019-2020 White Hawk "144" travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Consequence

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.