ISUZU NPR XD 2019: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 19V064000
| Make | Model | Year |
|---|---|---|
| ISUZU | NPR XD | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-03-13 | 2019-02-08 | 2019-02-08 |
Production Dates: 2018-08-25 - 2018-11-03
Manufacturers Involved: Isuzu Motors Limited
Manufacturer Campaign Number: V1901
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 264
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Isuzu Technical Center of America, Inc. "Isuzu" is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' "miles", the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' "kilometers", the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' "miles". The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
