ISUZU NPR HD 2016: STRUCTURE:FRAME AND MEMBERS

General Information

NHTSA Campaign ID Number: 17V105000

Make Model Year
ISUZU NPR HD 2016
Date Owners Notified Date Received by ODI Date Added to Database
2017-04-17 2017-02-17 2017-02-22

Production Dates: 2014-08-01 - 2016-05-18

Manufacturers Involved: Isuzu Motors Limited

Component: STRUCTURE:FRAME AND MEMBERS

Potential Number Of Units Affected: 21000

Report Initiator: MFR MFR Report

Summary

Isuzu Technical Center of America, Inc. "Isuzu" is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.

Consequence

If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.

Remedy

Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.