INTERNATIONAL 9400 2003: STEERING:GEAR BOX:SHAFT SECTOR
NHTSA Campaign ID Number: 02V265000
| Make | Model | Year |
|---|---|---|
| INTERNATIONAL | 9400 | 2003 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2002-09-27 | 2002-09-25 | 2002-09-26 |
Production Dates: 2002-06-04 - 2002-09-12
Manufacturers Involved: International Motors, LLC
Component: STEERING:GEAR BOX:SHAFT SECTOR
Potential Number Of Units Affected: 2129
Report Initiator: MFR MFR Report
ON CERTAIN HEAVY DUTY TRUCKS, THE JOINT BETWEEN THE LOWER PORTION OF THE STEERING COLUMN AND THE UPPER END OF THE INTERMEDIATE STEERING SHAFT MAY HAVE A MISSING OR LOOSE PINCH BOLT. THIS CONDITION COULD ALSO OCCUR AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT AT THE STEERING GEAR CONNECTION.
IF A PINCH BOLT IS MISSING OR VIBRATES LOOSE, THE SHAFT COULD SEPARATE FROM THE STEERING COLUMN OR STEERING GEAR, AND /OR ALLOW SLIPPAGE BETWEEN THE JOINED SHAFTS, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT BOTH ENDS OF THE SHAFT TO ENSURE THE PINCH BOLT IS INSTALLED AND/OR PROPERLY TORQUED. IF THE BOLT AND NUT ARE MISSING, A NEW BOLT, NUT, AND WASHER WILL BE INSTALLED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
