INTERNATIONAL 3200 2003: ENGINE AND ENGINE COOLING:ENGINE

General Information

NHTSA Campaign ID Number: 02V204000

Make Model Year
INTERNATIONAL 3200 2003
Date Owners Notified Date Received by ODI Date Added to Database
2002-10-21 2002-07-26 2002-08-01

Production Dates: 2001-09-21 - 2002-06-26

Manufacturers Involved: International Motors, LLC

Manufacturer Campaign Number: 02508

Component: ENGINE AND ENGINE COOLING:ENGINE

Potential Number Of Units Affected: 1054

Report Initiator: MFR MFR Report

Summary

ON CERTAIN SCHOOL BUSES AND HEAVY DUTY TRUCKS BUILT WITH INTERNATIONAL VT365 ENGINES AND MANUFACTURED AT INTERNATIONAL DIESEL OF ALABAMA. THE INJECTOR DRIVER MODULES "IDM" BUILT FOR THE VT365 ENGINES COULD HAVE MISSING VIBRATION DAMPING/RETENTION SHELLS AND A MISSING HOT-MELT PROCESS ON THE DC/DC BOARDS.

Consequence

THE MISSING SHELLS COULD ALLOW THE LARGER ELECTRONIC COMPONENTS TO BECOME LOOSE AND POSSIBLE BREAK OFF INSIDE THE MODULE DURING ENGINE OPERATION. DEPENDING ON WHAT ELECTRICAL COMPONENT COMES OFF, THE EFFECT ON ENGINE OPERATION COULD RESULT IN ROUGH RUNNING, LOSS OF POWER, NO START, OR IN THE MOST SEVERE CASE, IMMEDIATE ENGINE SHUT DOWN WITHOUT WARNING, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE IDM MODULES. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.