INFINITI Q50 2021: BACK OVER PREVENTION:DISPLAY FUNCTION

General Information

NHTSA Campaign ID Number: 21V599000

Make Model Year
INFINITI Q50 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-09-14 2021-08-02 2021-08-03

Manufacturers Involved: Nissan North America, Inc.

Manufacturer Campaign Number: R21A9

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Potential Number Of Units Affected: 3569

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Nissan North America, Inc. "Nissan" is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.