GMC SIERRA 2500 2020: LATCHES/LOCKS/LINKAGES:HOOD:LATCH

General Information

NHTSA Campaign ID Number: 20V324000

Make Model Year
GMC SIERRA 2500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-07-07 2020-06-04 2020-06-04

Production Dates: 2019-01-28 - 2019-10-31

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: N202306490

Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Potential Number Of Units Affected: 272

Report Initiator: MFR MFR Report

Summary

General Motors LLC "GM" is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service "typically during collision repair". The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.