GMC C4500 2003: SUSPENSION:REAR

General Information

NHTSA Campaign ID Number: 02V202000

Make Model Year
GMC C4500 2003
Date Owners Notified Date Received by ODI Date Added to Database
2002-08-16 2002-07-26 2002-08-01

Production Dates: 2001-08-01 - 2002-05-31

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 02028

Component: SUSPENSION:REAR

Potential Number Of Units Affected: 952

Report Initiator: MFR MFR Report

Summary

CERTAIN MEDIUM DUTY TRUCKS EQUIPPED WITH 11,000 LB. REAR AXLE HAVE A CONDITION WHERE THE REAR AXLE ANCHOR PLATE MAY FRACTURE. AS THE ANCHOR PLATE FRACTURES, THERE IS AN AUDIBLE "BANG." IF THIS INDICATION OF A CONDITION REQUIRING THE DRIVER'S ATTENTION WENT UNNOTICED OR WAS IGNORED, AND UNDER CERTAIN REBOUND, BRAKING, OR CORNERING MANEUVERS, THE REAR AXLE WOULD BE FREE TO MOVE FORE AND AFT AND PROVIDE UNEXPECTED STEERING INPUTS TO THE VEHICLE.

Consequence

IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT.

Remedy

DEALERS WILL INSTALL A NEW REAR AXLE ANCHOR PLATE AND SPACER. OWNER NOTIFICATION BEGAN AUGUST 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.