GLAVAL CONCORDE II 2019: STRUCTURE:BODY:DOOR/WINDOW:EMERGENCY EXIT

Make : GLAVAL Model : CONCORDE II Year : 2019
Build Dates : 2018-08-01 - 2019-06-19
NHTSA CAMPAIGN ID Number : 19V824000
Date Owner's Notified: 2019-12-10 Date Received by ODI: 2019-11-18 Date Added to Database: 2019-11-19
Manufacturers Involved: Forest River, Inc.
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 05-1115
Component: STRUCTURE:BODY:DOOR/WINDOW:EMERGENCY EXIT
Potential Number Of Units Affected : 356
Summary:
      Forest River, Inc. "Forest River" is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence:
      If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy:
      Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number: 217
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.