GLAVAL BUS CONCORDE II 2009: EQUIPMENT ADAPTIVE/MOBILITY

General Information

NHTSA Campaign ID Number: 10V144000

Make Model Year
GLAVAL BUS CONCORDE II 2009
Date Owners Notified Date Received by ODI Date Added to Database
2010-04-26 2010-04-12 2010-04-13

Production Dates: 2007-10-01 - 2009-12-31

Manufacturers Involved: Glaval Bus

Component: EQUIPMENT ADAPTIVE/MOBILITY

Potential Number Of Units Affected: 132

Report Initiator: MFR MFR Report

Summary

GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT BUSES MANUFACTURED BETWEEN OCTOBER 2007 THROUGH DECEMBER 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" SWITCH BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Consequence

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy

GLAVAL BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON APRIL 26, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GLAVAL BUS AT 1-800-322-2884.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .