GEM eL XD 2024: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

General Information

NHTSA Campaign ID Number: 24V971000

Make Model Year
GEM eL XD 2024
Date Received by ODI Date Added to Database
2024-12-26 2024-12-26

Manufacturers Involved: GEM WAEV LLC

Component: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Potential Number Of Units Affected: 243

Report Initiator: MFR MFR Report

Summary

GEM WAEV LLC "GEM" is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.

Consequence

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will tighten the mounting screws, free of charge. Owner notification letters are expected to be mailed January 15, 2025. Owners may contact GEM customer service at 1-800-688-8680.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.