GEM E-825 2000: STEERING:RACK AND PINION

General Information

NHTSA Campaign ID Number: 01V343000

Make Model Year
GEM E-825 2000
Date Owners Notified Date Received by ODI Date Added to Database
2002-01-02 2001-11-07 2001-11-30

Production Dates: 2000-01-01 - 2001-04-30

Manufacturers Involved: Chrysler Group Global Electric Motorcars

Component: STEERING:RACK AND PINION

Potential Number Of Units Affected: 5300

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: 2-AND 4-PASSENGER UTILITY "SHORT AND LONG" VEHICLES. FAILURE OF THE BALL BEARING ASSEMBLIES CAN OCCUR. WHEN THE FAILURE OCCURS, THE PINION SHAFT IS UNRESTRAINED AND IS FREE TO EXTRICATE ITSELF FROM THE BEARING HOUSING.

Consequence

THE DRIVER OF THE VEHICLE COULD LOSE STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE ALL TAB-OVER STYLE ROLTOM BEARINGS. OWNER NOTIFICATION BEGAN JANUARY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEM AT 701-232-2500.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.