FWD C&C 2014: AIR BAGS:FRONTAL

Make : FWD Model : C&C Year : 2014
Build Dates : 2012-01-19 - 2014-04-01
NHTSA CAMPAIGN ID Number : 15V483000
Date Owner's Notified: 2016-01-15 Date Received by ODI: 2015-08-04 Date Added to Database: 2015-08-04
Manufacturers Involved: Volkswagen Group of America, Inc.
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 69L2
Component: AIR BAGS:FRONTAL
Potential Number Of Units Affected : 415825
Summary:
      Volkswagen Group of America, Inc. "Volkswagen" is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence:
      A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy:
      Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Report Initiator: ODI V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.