FORD WINDSTAR 2003: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

General Information

NHTSA Campaign ID Number: 12V195000

Make Model Year
FORD WINDSTAR 2003
Date Owners Notified Date Received by ODI Date Added to Database
2012-06-01 2012-05-03 2012-05-03

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 12S30

Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Potential Number Of Units Affected: 9192

Report Initiator: MFR MFR Report

Summary

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Consequence

A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Notes

FORD'S SAFETY RECALL CAMPAIGN NUMBER IS 12S30.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.