FORD WINDSTAR 2002: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

General Information

NHTSA Campaign ID Number: 10V385000

Make Model Year
FORD WINDSTAR 2002
Date Owners Notified Date Received by ODI Date Added to Database
2010-10-20 2010-08-26 2010-08-26

Production Dates: 2007-09-01 - 2003-07-03

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 10S13

Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Potential Number Of Units Affected: 492650

Report Initiator: ODI ODI Report

Summary

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Consequence

A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy

AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Notes

FORD'S RECALL NO. IS 10S13.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .