FORD WINDSTAR 2000: TRAILER HITCHES
NHTSA Campaign ID Number: 02V072000
| Make | Model | Year |
|---|---|---|
| FORD | WINDSTAR | 2000 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2002-04-05 | 2002-03-11 | 2002-03-25 |
Production Dates: 1999-04-06 - 2000-08-05
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 02S33
Component: TRAILER HITCHES
Potential Number Of Units Affected: 417037
Report Initiator: MFR MFR Report
IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS "DIRT, SALT, ETC." CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.
THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.
DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
