FORD WINDSTAR 1998: STEERING:GEAR BOX:SHAFT SECTOR
NHTSA Campaign ID Number: 97V165000
| Make | Model | Year |
|---|---|---|
| FORD | WINDSTAR | 1998 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 1997-10-27 | 1997-09-30 | 1997-09-30 |
Production Dates: 1997-09-10 - 1997-09-12
Manufacturers Involved: Ford Motor Company
Component: STEERING:GEAR BOX:SHAFT SECTOR
Potential Number Of Units Affected: 2250
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI-VANS. THE RACK AND PINION STEERING GEARS MAY HAVE DAMAGED INPUT SHAFT BEARINGS.
THIS CONDITION CAN INCREASE STEERING EFFORTS, AFFECTING STEERING CONTROL.
DEALERS WILL INSPECT THE DATE CODE ON THE RACK AND PINION STEERING GEAR, AND, IF NECESSARY, REPLACE THOSE RACK AND PINION ASSEMBLIES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. THE DATE CODES FOR WINDSTAR MODEL VEHICLES ARE 97JB09 OR 97JC08; THE DATE CODES FOR MUSTANG MODEL VEHICLES ARE 97J09B OR 97J08B.
OWNER NOTIFICATION BEGAN SEPTEMBER 23, 1997.DEALERS WERE ADVISED TO STOP SALE OF THESE VEHICLES UNTIL INSPECTIONS COULD BE PERFORMED AND WERE TO DIRECTLY CONTACT OWNERS OF ANY VEHICLES THAT HAVE BEEN DELIVERED. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.
