FORD WINDSTAR 1997: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA Campaign ID Number: 01V199000
| Make | Model | Year |
|---|---|---|
| FORD | WINDSTAR | 1997 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2001-09-06 | 2001-06-18 | 2001-07-02 |
Production Dates: 1996-08-28 - 1998-07-03
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 01S19
Component: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Potential Number Of Units Affected: 198583
Report Initiator: ODI ODI Report
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
